Great bike shops can’t exist without great service.
With the COVID-19 Crisis comes a renewed commitment: your health comes first. Every single service bike will be wiped down before and after we work on it. In the shop, all employees wear masks and take every precaution to keep you safe.
At LBW we understand the importance of great service, and that’s why we’ve made service the cornerstone of our business. We’ve invested in the best tools and made prompt response, open communication and continuing education part of our company culture. We’ll take a look at your bike immediately upon drop off, just to give an overview of what we both expect to accomplish. And once we have it in-house, you won’t be left wondering about the status of your bike. Our mechanic will fill you in along the way!
Another great reason to shop LBW? All of our new bikes come with a complimentary service after a 60 day break-in period. Our certified techs will remove any cable stretch, torque bolts, clean and lubricate your drivetrain, and a general safety check on your bicycle while you wait. While your there, we’ll outline a maintenance plan for your new bicycle. Know how your car needs regular oil changes to keep it perfectly purring? Your bike needs the same love and attention. While your there, we’ll outline a maintenance plan for your new bicycle and teach you a few tricks to keep your bicycle the tune up it needs throughout ownership. Of course, if that’s not your goal, we’re always here to do all the maintenance for you.
For an estimate of options to either repair or upgrade your bike, just bring it in and we’ll have one of our mechanics evaluate it in the stand for a free assessment while you wait. From there, you can leave your bike with us and we will contact you once it’s ready for pickup.